How I Send WooCommerce Order Notifications Straight to WhatsApp

Once, I missed sending a WooCommerce bid notification and only recovered retired because my customer reached out, upset.

Relying connected email unsocial often doesn’t trim it. Messages tin get mislaid successful spam, delayed, aliases ignored if shoppers don’t cheque their inboxes.

Switching to WhatsApp made a large quality for me. Notifications get instantly, customers really spot them, and I tin get real-time updates connected each sale.

After testing respective options, I’ve narrowed it down to 3 reliable methods anyone tin use. In this guide, I’ll locomotion you done really to link WhatsApp pinch WooCommerce, truthful you and your customers ne'er miss an update again.

Why Set Up WooCommerce Order Notifications successful WhatsApp?

Relying only connected email for WooCommerce bid updates tin origin issues. Emails tin extremity up successful spam, show up hours late, aliases conscionable get mislaid successful a engaged inbox.

WhatsApp solves this by sending instant updates consecutive to your customer’s phone, truthful they ne'er miss an important update.

Here’s a person look astatine really connecting WooCommerce and WhatsApp tin beryllium helpful:

• People cheque WhatsApp more. Many customers are connected WhatsApp each day, while email gets ignored.
• Messages get publication quickly. WhatsApp notifications are opened almost correct away.
• Fewer customer questions. If shoppers get updates instantly, they don’t person to interaction you for answers.
• Real-time updates build trust. Customers ever cognize erstwhile their bid is confirmed, shipped, aliases refunded.

With WhatsApp, your messages really scope customers, which intends little disorder and a smoother shopping experience.

Which Method Should I Choose?

In this guide, I’ll screen 3 ways to nonstop WooCommerce bid notifications successful WhatsApp. Here’s really I urge choosing betwixt them:

• Method 1: PushEngage. Best for an all-in-one trading platform. Send automated WhatsApp bid updates to customers and your team, alongside push notifications, cart betterment messages, and promotions.
• Method 2: Uncanny Automator. Set up civilization “recipes” to trigger WhatsApp messages from WooCommerce events, pinch elastic automation options.
• Method 3: Wawp. A elemental free action that connects to your individual aliases business telephone (similar to WhatsApp Web). It’s perfect for testing aliases mini stores, but your telephone must stay connected and connected to nan net for it to work.

If you take either method 1 aliases 2, you’ll besides request to group up a WhatsApp Business relationship and connection templates wrong WhatsApp.

Now, I’ll locomotion done each method measurement by step:

Let’s get started.

Before You Start: Set Up Your WhatsApp Business Account (For Methods 1 & 2)

To link your WooCommerce shop pinch WhatsApp, you’ll request to group up a WhatsApp Business Suite account, make a imperishable token, and create WooCommerce connection templates.

Here’s a speedy checklist of what you’ll request earlier you start:

• A Meta Business Suite relationship (or beryllium fresh to create one).
• Admin entree to that account.
• A telephone number that is not presently registered pinch a individual WhatsApp account. You’ll request this number exclusively for your business notifications.

In nan adjacent sections, I’ll guideline you done each of these steps.

Step 1: Create a WhatsApp Business Account

If you don’t already person a Meta Business Suite account, you tin create 1 connected nan Meta website.

Just click ‘Create a New Account’ to motion up and complete nan speedy setup steps. Do statement that you’ll request to verify your business information, which tin return 1-2 business days.

💡 Disclaimer: The nonstop steps whitethorn alteration somewhat since Meta updates their interface from clip to time, truthful don’t interest if things look a small different connected your screen.

After creating your app, you’ll onshore connected nan app dashboard.

Go up and click nan ‘Create App’ button.

This will commencement nan app setup wizard.

Here, simply capable successful nan ‘App name’ and ‘App interaction email’ fields. This is for your reference only, but it’s adjuvant to person a clear, descriptive name.

After that, click nan ‘Next’ fastener to proceed nan process.

On nan adjacent screen, you’ll take a usage case.

As we want to nonstop a WooCommerce bid notification to WhatsApp, let’s prime ‘Connect pinch customers done WhatsApp’ and click ‘Next.

After that, you’ll request to nexus your business portfolio. Just click connected nan disposable action and click nan ‘Next’ fastener to move on.

If you don’t person one, you tin conscionable click connected nan ‘Create a business portfolio’ link.

This will unfastened a popup wherever you’ll participate your first name, past name, and business email address.

Once done, click ‘Create Portfolio.’

Meta will past punctual you to verify your business portfolio.

Simply click ‘Start Verification’ and travel nan on-screen instructions.

The adjacent measurement is to reappraisal requirements.

For WhatsApp-related apps, location typically won’t beryllium immoderate requirements identified. So you tin spell up and click nan ‘Next’ button.

And for nan past step, you’ll spot a summary of your caller WhatsApp Notification app.

You tin reappraisal everything and past click ‘Go to Dashboard.’

From nan dashboard, you’ll spot a punctual to group up nan WhatsApp Business Platform.

Here, you’ll want to click nan ‘Customize nan Connect pinch customers done WhatsApp usage case’ button.

On nan adjacent screen, you’ll spot a punctual to commencement WhatsApp Business Platform configuration.

Go up and click nan ‘Continue’ button.

After that, you’ll spot a WhatsApp Business Platform invited message.

From here, you tin click nan ‘Start utilizing nan API’ fastener to start.

Then, successful nan ‘API Setup’ panel, you’ll request to registry your phone number. Otherwise, Meta will usage a trial number to nonstop your messages.

Click to grow nan dropdown and past deed nan ‘+ Add telephone number’ button.

This will unfastened a setup wizard for your WhatsApp configuration.

First, participate your business name, participate your business website address, and take your country. Click ‘Next’ to continue.

After that, let’s group up your WhatsApp Business Platform account, which includes specifications for illustration show name, timezone, category, and business description.

Click ‘Next’ to proceed.

After that, spell up and adhd your progressive telephone number for WhatsApp.

Then, you tin tick nan power fastener to corroborate it done SMS aliases a telephone telephone and click ‘Next’ to proceed.

In a fewer minutes, you should person a verification codification via SMS aliases telephone telephone (depending connected your prime successful nan erstwhile step).

Once you person it, simply participate nan 6-digit codification successful nan section and click ‘Next.’

Upon verification, you’ll spot a ‘Generate entree token’ button.

Go up and click connected it.

In nan popup that appears, you’ll take nan WhatsApp relationship you want to springiness permissions to nonstop notifications.

You’ll spot nan telephone number you conscionable registered and nan trial number that Meta provides. Let’s click connected your registered telephone number.

Meta will past inquire you to assistance your support to nonstop messages connected your behalf.

Meta will past return you backmost to nan ‘API Setup’ panel, wherever you tin spot your entree token. Simply click nan transcript icon and shop it location safe, for illustration a notepad.

Keep successful mind, this token only lasts for 24 hours.

In summation to that, you’ll request to support your ‘Phone number ID’ and ‘WhatsApp Business Account ID’ location safe.

With that done, you’ll get your WhatsApp Business Platform account.

You tin entree it done Meta Business Suite.

In this account, you tin create, manage, and way each your automated WhatsApp messages. Here’s what nan WhatsApp Manager interface looks like:

Step 2: Get a Permanent Access Token

So far, we’ve group things up truthful you tin usage WhatsApp connected your WordPress site, but nan entree token you made earlier only useful for 24 hours.

To guarantee your automations tin tally 24/7, you’ll request a permanent entree token.

The measurement to get 1 is by creating a ‘System user’ successful your Meta Business Settings. Think of a ‘System user’ arsenic a dedicated robot relationship that gives your devices (like PushEngage aliases Uncanny Automator) lasting support to nonstop messages connected your behalf.

From your Business Settings, spell up and prime your business.

On nan adjacent screen, let’s look astatine nan near paper and spell to ‘Settings.’

From here, you tin click ‘System users’ and deed the ‘Add’ button.

In nan popup that appears, spell up and springiness your strategy personification a name.

Then, select ‘Admin’ as nan domiciled and click ‘Create strategy user.’

Once that’s done, you’ll beryllium backmost connected nan ‘System users’ page.

Here, click connected nan three-dot fastener connected nan correct and prime ‘Assign Assets.’

In nan popup that appears, you’ll request to delegate permissions.

To do this, you tin click ‘Apps,’ prime your asset, and move nan ‘Manage app’ connected successful nan ‘Full control’ section.

With that done, spell up and click nan ‘Assign assets’ button.

Meta will past inquire you to reappraisal and judge their non-discrimination policy.

Basically, this tells you that you work together not to usage Facebook’s advertizing devices for thing that discriminates against group based connected things for illustration race, religion, gender, age, aliases different protected characteristics.

It’s conscionable their measurement to make judge everyone is treated reasonably and that ads travel nan law.

Once granted, you’ll spot nan ‘Asset assigned’ message. Simply click nan ‘Done’ fastener aliases ‘X’ to adjacent this popup.

This will return you backmost to nan ‘System users’ page.

And you should now spot a ‘Generate Token’ button successful your strategy user. Let’s click connected that.

In nan model that pops up, you’ll spot a 4-step setup wizard for your imperishable token.

From here, you tin prime your app from nan dropdown paper and past click nan ‘Next’ fastener to continue.

You tin past group erstwhile nan token should expire.

Make judge to take ‘Never’ and click connected ‘Next.’

The adjacent measurement is to delegate permissions.

You’ll spot a database of options, and you’ll want to cheque nan boxes for:

• whatsapp_business_management
• whatsapp_business_messaging

This lets your strategy personification negociate your WhatsApp business relationship and nonstop messages connected your behalf. Basically, you’re giving nan basal entree truthful everything useful smoothly.

Once you’ve checked those boxes, conscionable click the ‘Next’ button to continue.

In nan past step, you’ll spot your imperishable token.

Just click nan ‘Copy’ fastener and ‘Done’ to decorativeness this up.

With that done, I urge storing this location safe, for illustration a password manager.

Step 3: Customize Message Templates successful WhatsApp Business Platform

Before you spell on, you’ll request to create a fewer automated bid messages for your app.

By default, your WhatsApp Business Platform relationship comes pinch a hello_world template. It’s good for testing, but it’s not very useful for existent bid notifications.

That’s why we’ll adhd caller templates tailored to your store. This way, your WhatsApp notifications are much relevant, branded, and effective.

💡 Important: Both PushEngage and Uncanny Automator propulsion connection templates straight from your WhatsApp Business Platform account. If you skip this step, you’ll only beryllium capable to usage nan basal hello_world template for automation.

Inside your WhatsApp Manager, caput complete to nan ‘Message templates’ section.

Here, you’ll find nan ‘Template library,’ which includes pre-made templates that you tin customize and activate correct away.

For this tutorial, though, let’s create 1 from scratch. This gives you afloat power to lucifer your brand sound and group up nan correct move tags.

Just spell to nan ‘Message templates’ conception and click nan ‘Create Template’ fastener to unfastened nan matter editor.

On nan adjacent screen, you’ll request to prime a template type:

• Marketing – for promotions, sales, aliases offers.
• Utility – for bid updates, shipping info, aliases different customer updates.
• Authentication – for login codes aliases password resets.

For bid notifications, let’s usage nan ‘Utility’ template since these messages supply customers pinch bid information, not promotions aliases login details.

Then, location are nan ‘Default’ and ‘Calling support request’ options:

• Default – Lets you nonstop messages astir an existing bid aliases customer account. This is nan action astir WooCommerce stores will use.
• Calling support request – Asks customers if you tin telephone them connected WhatsApp, which usually isn’t needed for bid notifications.

For this setup, let’s click ‘Default’ since we only request to nonstop bid updates. Click ‘Next’ to continue.

Next, successful nan ‘Edit template’ section, you tin sanction your template and prime your language.

For nan template name, Meta will automatically usage lowercase and person spaces to underlines.

After that, you tin scroll to nan ‘Content’ section.

This is wherever you fine-tune what your connection will look like:

• Choose a adaptable type – Use either number variables for illustration {{1}}, {{2}} aliases sanction variables for illustration {{customer_name}}, {{order_number}}. Both propulsion successful existent customer data, but sanction variables are easier to activity pinch arsenic they show precisely what will look successful your message.
• Set up a media sample (optional) – If you scheme to adhd an image, video, aliases archive to your message, you tin upload a sample here. But successful my opinion, this is amended for promotional messages since nan media should fresh pinch your text.
• Define nan connection header (optional) – Add a short statement of matter aliases an image that appears supra your main message. This useful good for attention-grabbing details, for illustration “Order Update” aliases “Woohoo! Thank you {{customer_name}} for your acquisition :D”

If you adhd a header, you tin preview your template connected nan right-hand panel.

From here, you tin edit nan connection contented to lucifer really you usually pass pinch customers.

You tin adhd move variables for illustration {{customer_name}}, {{order_number}}, and {{order_total}} to make each connection personal.

For example, here’s my connection content:

“We’ve received your bid #{{order_number}} and it’s already being prepared. Here’s a speedy summary:
💰 Total: {{order_total}}
🚚 Shipping to: {{shipping_address}}
Thanks again for choosing {{store_name}} 💙”

As pinch nan header, you tin instantly spot what it looks for illustration nether ‘Template preview’ connected nan right.

Next, let’s scroll down to ‘Variable samples.’

Here, you tin usage sample information to preview your move variables.

You tin besides adhd a connection footer, for illustration “Have questions? Contact america astatine support@[store].com.”

Once everything looks good, click nan ‘Submit for review’ fastener to prevention and activate this template.

The process is akin for each bid notifications, truthful you tin group up arsenic galore arsenic you need. For example:

• Admin notification template – notifies your squad erstwhile a caller bid comes in.
• Shipping notification template – updates customers erstwhile their bid is connected nan way.
• Order complete template – confirms transportation and acknowledgment nan customer. You tin besides see return and refund accusation here.

After creating each nan connection templates you need, you’ll spot them successful your Meta dashboard’s Message Templates section.

Here’s what it mightiness look like:

Now, you tin move connected to utilizing either Method 1 aliases Method 2 below.

Method 1: Send WooCommerce Order Notifications pinch PushEngage (Multi-Channel Messaging)

PushEngage is 1 of nan champion multi-channel engagement platforms for WordPress. It lets you harvester WhatsApp bid notifications pinch web push notification campaigns, cart betterment messages, and personalized promotions.

It’s a powerful prime if you want to manage each customer messaging successful 1 place. While nan setup involves connecting done Meta’s Business API, you’ll get professional-grade automation and reliability successful return.

If you haven’t already done so, please travel my instructions connected how to group up a WhatsApp Business account.

Step 1: Install and Activate nan PushEngage Plugin

You request to motion up for a PushEngage relationship to nexus your WhatsApp Business Platform relationship to your WordPress website.

📝 Note: PushEngage offers a free version, which is awesome if you want to trial things retired aliases only request basal push notifications. But to unlock WhatsApp bid notifications and automation features, you’ll request nan PushEngage Business plan (or above).

Once you’ve vanished signing up, you tin instal and activate PushEngage connected your WordPress site.

Just caput to your WordPress dashboard and spell to Plugins » Add New.

On nan adjacent screen, you tin hunt for “PushEngage” and click ‘Install Now,’ past ‘Activate.’

Once activated, you’ll spot a caller PushEngage paper successful your WordPress dashboard. For details, spot our guideline connected how to instal a WordPress plugin.

From here, WordPress will punctual you to declare a free relationship aliases link to your PushEngage account.

Go up and click nan ‘Connect Your Existing Account’ fastener to motorboat nan setup wizard. You tin travel nan instructions from here.

Step 2: Connect WhatsApp Business Platform Account to PushEngage

In this step, you’ll nexus your WhatsApp Business Platform relationship to PushEngage. This is wherever those API credentials you generated earlier will travel successful handy.

From your WordPress dashboard, navigate to PushEngage » WhatsApp and past move to nan ‘Settings’ tab.

On nan adjacent screen, you’ll spot 2 tabs.

Let’s spell to nan ‘WhatsApp Cloud API’ tab.

From here, you should spot nan WhatsApp Cloud API settings.

Simply participate your imperishable token, telephone number ID, and immoderate different required accusation from your Meta Business setup.

Once that’s done, click nan ‘Save Changes’ fastener to shop your settings.

Step 3: Create WhatsApp Notification Automation successful PushEngage

The adjacent measurement is to delegate your civilization connection templates to nan PushEngage automation.

Navigate to PushEngage » WhatsApp and click connected nan ‘Automation’ tab.

In this tab, you’ll spot a database of ready-made workflows, like:

• New Order – triggers arsenic soon arsenic a customer places an order.
• Order Processing – activates erstwhile you commencement preparing nan bid for shipment.
• Order Completed – sends a connection erstwhile nan bid has shipped.
• Order Cancelled – notifies nan customer if an bid is cancelled.
• Order Refunded – useful if you grip returns aliases rumor refunds often.

For this tutorial, I’ll show you really to create a caller bid notification. So let’s click connected nan toggle for nan ‘New Order’ option.

In nan popup that appears, you tin take to nonstop notifications to customers, shop admins, aliases both.

Customer notifications support buyers informed, while admin notifications thief you way caller income successful existent time.

In nan customer notification section, you can:

• Enable ‘Send notification to customer’ – to nonstop notifications to shoppers.
• Specify nan customer phone – unfastened nan dropdown and prime nan due option, for example, ‘Billing Phone.’
• Choose a connection template – prime nan new_order_notifications template you conscionable created.

Once a template is selected, click nan ‘Add Variable’ dropdown and insert nan applicable variables for each field.

Then, you tin scroll down to alteration nan admin notification.

Simply tick nan ‘Send notification to admin’ checkbox, participate nan admin’s telephone number, and group up a connection template on pinch its variables.

You tin past repetition this process for each nan automated WhatsApp notifications you want to use.

Step 4: Test Your WhatsApp Notifications

Before going unrecorded pinch customers, I urge moving done a complete trial cycle. This process helps you drawback immoderate issues pinch connection formatting aliases timing.

To do this, you tin spot a trial bid successful your WooCommerce shop utilizing your ain telephone number arsenic nan customer contact. Don’t hide to usage a telephone number that’s registered pinch WhatsApp.

Your first WhatsApp bid notification should get wrong a fewer minutes. It will travel pinch nan bid details, and you will want to cheque if it appears successful a clean, master format.

If you’re sending admin notifications too, make judge those are moving correctly.

And if you’ve group up bid complete notifications, beryllium judge to trial those arsenic well. To do this, spell to your WooCommerce orders page and update nan position of your trial order. For example, you tin alteration it from ‘Processing’ to ‘Completed.’

That update should trigger nan Order Complete workflow, truthful corroborate that nan WooCommerce notification arrives successful WhatsApp arsenic expected.

Once everything checks out, your WhatsApp notifications are fresh for existent customer orders.

And that’s each location is to it!

To support way of your campaigns, you tin spell to PushEngage » Dashboard.

This conception gives you speedy statistic connected your full number of push notification subscribers, notifications sent, views, and clicks. This accusation helps you spot really your messages are performing.

Method 2: Send WooCommerce Order Notifications pinch Uncanny Automator (Automation-Focused)

Uncanny Automator is simply a powerful automation plugin for WordPress that connects your favourite devices and plugins together.

With this tool, you tin build civilization workflows (“recipes”) that nonstop WhatsApp bid notifications alongside different WordPress actions. This makes it perfect if you request precise triggers aliases want to automate tasks that spell beyond modular bid updates.

For much specifications connected what you tin do pinch this plugin, spot our guideline to creating automated workflows pinch Uncanny Automator.

And earlier starting this portion of nan tutorial, please travel my instructions connected how to group up a WhatsApp Business account if you haven’t already.

Step 1: Install and Activate Uncanny Automator

First, you request to instal and activate nan Uncanny Automator plugin successful WordPress.

📝 Note: Uncanny Automator has some free and pro versions, and you tin really get started pinch WhatsApp notifications utilizing their free tier. They springiness caller accounts 250 free app credits, which is capable to trial everything out.

To start, you tin caput to your WordPress dashboard and spell to Plugins » Add New.

Then, hunt for “Uncanny Automator,” click nan ‘Install Now’ successful nan hunt result, past click ‘Activate’ erstwhile it appears.

You tin spot our guideline connected how to instal a WordPress plugin for step-by-step instructions.

After activation, you’ll spot a caller ‘Automator’ paper successful your WordPress admin area.

Click connected it and travel nan setup wizard to registry your relationship and declare your free credits.

To link Uncanny Automator pinch WhatsApp, spell to Automator » Settings » App Integrations » WhatsApp.

Then, you tin spell up and click ‘Connect WhatsApp account.’

From here, you tin paste successful your imperishable token, telephone number ID, and WhatsApp Business Account ID from nan Meta dashboard.

And erstwhile again, click connected nan ‘Connect WhatsApp account’ button.

After a fewer seconds, you’ll get a occurrence message.

And here’s what it looks like:

Step 2: Create Your WhatsApp Notification Automation Recipe

Automator uses “recipes” to picture automations. Think of them for illustration “if-then rules” that link different parts of your website. Each look has triggers (what starts nan automation) and actions (what happens arsenic a result).

To create your automation recipe, let’s first navigate to Automator » Add caller recipe successful your WordPress dashboard.

In nan popup that appears, you’ll spot a modal asking what type of look you want to create.

Let’s take ‘Everyone’ arsenic nan look type and click ‘Confirm.’

This way, your automation will activity for some customers pinch accounts and those who check retired arsenic guests. Uncanny Automator tin propulsion nan telephone number straight from nan bid details, truthful notifications will beryllium sent to each purchasers.

In nan look editor, you tin spell up and springiness your look a descriptive sanction for illustration “WhatsApp Notifications for WooCommerce Orders.” Clear naming helps a batch erstwhile you person aggregate recipes running.

After that, you tin scroll down to group up what arena should commencement your WhatsApp notification.

Automator has dozens of WooCommerce triggers to take from. In nan ‘Trigger’ panel, prime ‘WooCommerce’ (or Woo) from nan database of disposable integrations.

In nan dropdown, you’ll spot various WooCommerce events you tin usage arsenic triggers.

Let’s take ‘A personification purchases a product.’ This trigger fires erstwhile personification successfully completes their purchase.

If you person nan Pro version, you’ll get much options.

For example, you tin take a much circumstantial trigger for illustration “A personification completes, pays, and lands connected a thank-you page for a adaptable merchandise pinch a variety selected.”

After that, you tin group nan trigger information to ‘pays for’ truthful it only runs erstwhile costs is really processed. Then, you tin click nan ‘Save’ fastener to continue.

Then, you’ll request to specify your merchandise selection.

You tin take ‘Any product,’ unless you only want notifications for circumstantial items. Don’t hide to click ‘Save.’

The adjacent measurement is to group up an action. This is what happens aft your trigger fires. In different words, this is wherever you’ll configure nan existent WhatsApp message.

To start, click nan ‘Add action’ fastener successful nan ‘Actions’ panel.

Then, you tin prime ‘WhatsApp’ from nan integration list.

You’ll besides announcement that location are plentifulness of different integrations disposable pinch Uncanny Automator, including OptinMonster and Airtable.

Now, you should spot different WhatsApp actions available.

Here, you tin take ‘Send a WhatsApp connection template’ for first-time notifications that request to travel WhatsApp’s template requirements.

Make judge to prime nan template that you created successful nan WhatsApp Manager dashboard. In my example, it’s called ‘new_order_notification’.

The ‘Send a WhatsApp connection to a number’ method useful amended for customers who person already opted successful to person messages.

Remember to click nan ‘Save’ fastener erstwhile it appears.

In nan telephone number field, you tin usage Automator’s token strategy to propulsion nan customer’s billing telephone from their order.

Just click nan asterisk icon, prime nan ‘Billing phone’ token from WooCommerce, and click ‘Save.’

Step 3: Activate and Test Your Automation

Now, you tin activate your recipe, and Automator makes this easy pinch their draught and unrecorded modes.

To activate your automated WhatsApp notification recipes, you tin toggle from ‘Draft’ to ‘Live’ utilizing nan move astatine nan apical of nan look page.

Now, you tin spot a trial bid connected your online shop utilizing your ain telephone number arsenic nan customer contact. Make judge you complete nan full WooCommerce checkout process, including payment.

Within a fewer minutes, you should person a WhatsApp notification pinch each nan move tokens displaying nan correct accusation from your trial order.

You tin besides caput to your WooCommerce dashboard and manually alteration nan trial order’s position from ‘Processing’ to ‘Completed’.

This will trigger immoderate other notifications you’ve configured.

That’s all!

And to show each your automation activity, you tin spell to nan Automator » Logs section, which shows you precisely erstwhile recipes tally and whether they win aliases origin errors.

Method 3: Send WooCommerce Order Notifications pinch a Free Plugin

Wawp is simply a lightweight WhatsApp notification plugin designed for simplicity and speedy setup. Its main advantage is that it doesn’t require a afloat Meta Business API setup, making it perfect for mini online stores aliases anyone testing WhatsApp notifications.

💡 Heads up: Since this method uses your telephone to nonstop messages, it’s important that your telephone stays charged, turned on, and connected to nan internet. If your telephone goes offline, notifications will extremity sending until it reconnects.

Step 1: Install and Activate nan Wawp Plugin

Before installing nan plugin, you request to spell to nan Wawp website and travel nan signup process for a free account.

Start by clicking nan ‘Start Free Forever’ button, filling successful your relationship details, and verifying your WhatsApp number.

The free scheme lets you nonstop up to 50 messages per month, truthful you tin research pinch bid updates without immoderate upfront cost. When you’re ready, it’s easy to upgrade aliases move to a much precocious solution for illustration PushEngage aliases Uncanny Automator.

In your relationship dashboard, you’ll spot nan setup wizard.

The first point to do present is click nan ‘Connect Now’ fastener to motorboat nan wizard.

This will return you to nan ‘Linked Numbers’ panel, wherever Wawp will punctual you to create a caller instance.

An lawsuit is for illustration a workspace that links your WhatsApp number to Wawp. Think of it arsenic nan span betwixt your Wawp relationship and your WordPress website. Without it, your shop can’t nonstop aliases person WhatsApp messages.

Go up and click connected nan ‘Create New Instance’ button.

Here’s wherever Wawp’s attack differs importantly from nan different methods. Instead of a analyzable API setup, you simply scan a QR codification pinch your phone.

Just click nan ‘Scan QR’ button, and successful your phone, pat ‘Link a Device’ and usage your phone’s camera to scan nan QR codification from your machine screen.

Once connected, Wawp will show you nan ‘Connected’ explanation and make nan ‘Instance ID’ for your relationship automatically.

On this page, you tin besides spot your ‘Access Token.’

Let’s transcript some pieces of information, arsenic you’ll request them successful measurement 2.

With that done, you tin commencement installing nan Wawp plugin.

In your WordPress dashboard, spell to Plugins » Add New.

On nan adjacent screen, simply usage nan hunt barroom to find nan Wawp plugin.

When you spot nan plugin successful nan hunt results, click nan ‘Install Now’ button. Then, erstwhile again, connected ‘Activate’ to complete nan process.

Upon activation, you’ll announcement a caller ‘Wawp’ paper point appears successful your WordPress dashboard.

For a step-by-step guide, spot how to instal a WordPress plugin.

Step 2: Connect Your WordPress Site and Your Wawp Account

Now that you person Wawp installed connected your site, let’s link some platforms.

From your dashboard, you’ll want to navigate to Wawp » Sender Settings. Then, successful nan ‘Connect your WhatsApp’ section, spell up and click ‘+ Add Manually.’

This will unfastened a popup wherever you tin capable successful your lawsuit details.

Simply transcript and paste your lawsuit name, lawsuit ID, and entree token into nan applicable fields. After that, click ‘Save’ to continue.

This will redirect you to nan ‘Sender Settings’ panel.

In nan ‘Connected Numbers’ section, you should beryllium capable to spot your lawsuit added. The ‘Online’ relationship position indicates that nan nexus is successful.

Step 3: Create Automated WooCommerce Order Notifications

By now, you’re fresh to create your WooCommerce bid notifications.

In nan Wawp plugin settings, look for nan ‘Notifications Builder’ conception and click ‘+ New Notification.’

You’ll past spot different WooCommerce events listed successful ‘Trigger Events.’

They see ‘Order Status: Processing,’ ‘Order Status: Completed,’ ‘Order Status: Failed,’ and truthful on.

For nan first notification, let’s take ‘Processing.’

This will unfastened nan notification template customization panel, wherever you tin set nan pursuing settings:

• Waiting Time – Choose really agelong to hold earlier nan notification is sent: instant aliases aft a fewer minutes delay.
• Send Via – Select nan transportation channel: WhatsApp, email, aliases both. By default, this is group to WhatsApp.
• Send To – Decide who should person nan message: nan user, nan admin, aliases both.

For example, my setup is: ‘Instant’ for Waiting Time, ‘WhatsApp’ for Send Via, and ‘User’ for Send To.

If you scroll further down this panel, you’ll find immoderate further options. For instance, you tin take to see nan product image successful your WhatsApp notifications.

You’ll besides spot a fewer WooCommerce filters that fto you power precisely erstwhile messages are sent:

• Country Filter: Send aliases exclude messages based connected nan customer’s billing country.
• Product Filter: Target circumstantial products by choosing whether to nonstop aliases not nonstop messages for them.
• Payment Gateway Filter: Decide which costs methods, for illustration Stripe, slope transfer, check, aliases COD, should trigger a notification.

You tin tweak these filters to fresh your store’s workflow and customer base.

Next, you mightiness want to edit nan basal connection template.

I personally ever customize nan connection to lucifer really I pass pinch customers. Personal touches make a large quality successful customer service.

You tin scroll up this sheet and click nan pencil icon to edit nan connection template.

In nan popup that appears, you tin type your civilization connection into nan matter field.

You mightiness besides announcement that Wawp supports move tags for illustration {Order_ID}, {Display_Name}, and {Order_Total}. These tags automatically capable successful accusation from each circumstantial order.

So, for example, you mightiness write:

“Hello {display_name}, acknowledgment for shopping pinch {site_title}!
We’ve received your bid #{order_id} and it’s now being processed. 🛒 
Have questions? Just reply to this connection and our squad will beryllium happy to help! ✨ “

Don’t hide to click ‘Finish & Save’ to use your civilization WhatsApp message.

You tin repetition this process for each nan bid notifications you want to nonstop done WhatsApp. For astir stores, I deliberation caller bid and bid complete notifications are a bully start.

Once you’re vanished pinch your automated WhatsApp notifications, you tin spot them each listed successful your Wawp’s notification builders for illustration this:

Step 4: Test Your Automated WhatsApp Notification Setup

In this last step, let’s make judge everything runs smoothly earlier existent customers person notifications

You tin spot a trial bid successful your WooCommerce store utilizing your ain telephone number arsenic nan customer interaction information. Simply complete nan full checkout process arsenic a existent customer would.

After that, cheque that you person nan WhatsApp notification and verify that nan move tags are pulling successful nan correct accusation from your trial order.

Next, spell to your WooCommerce admin area and manually update nan trial order’s position – alteration it from ‘Processing’ to ‘Completed,’ for example.

This should trigger immoderate further notifications you’ve group up.

If everything looks good, your Wawp integration is fresh to grip existent customer orders. Keep an oculus connected your connection in installments usage done nan first fewer weeks to spot if you request to upgrade your plan.

And that’s all!

To show your automation, spell to nan ‘WhatsApp Web History’ sheet successful nan Wawp menu. This page records nan full automated messages logged, sent, read, pending, errors, and unsocial recipients.

What is WhatsApp Business Platform, and really does it work?

The WhatsApp Business Platform is nan precocious type of WhatsApp for mean and ample businesses. Unlike nan regular app, it supports automated customer connection specified arsenic bid updates, reminders, and customer support messages.

It runs done an API, truthful you’ll link it to WooCommerce utilizing a plugin aliases third-party service. Messages are sent based connected approved templates, and businesses tin reply to customers wrong a 24-hour support window.

Is WhatsApp Business free aliases paid?

There are 2 versions of WhatsApp for business, and they person different costs:

• WhatsApp Business App: This is simply a free mobile app. It’s awesome for small businesses that want to chat pinch customers manually, but it does not support nan benignant of automation we screen successful this guide.
• WhatsApp Business Platform (API): This is nan powerful instrumentality needed for automation. It is simply a paid work wherever Meta charges you per speech aliases message. This is nan type that devices for illustration PushEngage and Uncanny Automator link to.

How do I merge WhatsApp pinch WooCommerce?

The easiest measurement is pinch a plugin for illustration PushEngage, Uncanny Automator, aliases Wawp. Once connected, you tin automatically nonstop bid confirmations, shipping updates, aliases thing other you need.

Can I nonstop automated WhatsApp messages from WooCommerce for free?

You tin usage nan free WhatsApp Business app for manual replies and basal broadcasts, but it does not support afloat automation.

For automated bid notifications, bulk messages, aliases abandoned cart emails, you’ll request nan WhatsApp Business Platform.

While it’s paid, immoderate categories of customer-initiated messages (for example, replies wrong 24 hours) are free. So costs will dangle connected really and erstwhile messages are sent.

Further Reading: More WooCommerce Tutorials

I dream this guideline has helped you nonstop WooCommerce bid notifications to WhatsApp.

If you recovered this helpful, past you mightiness want to cheque our different adjuvant guides to amended your WooCommerce store’s performance:

• How to Make a Smart WooCommerce Product Search
• How to Create One-Time Personalized Coupon Codes successful WooCommerce
• How to Sell Product Bundles successful WooCommerce (Step by Step)
• How to Create a Live Sale Notification for WooCommerce
• How to Show Frequently Bought Together Products successful WooCommerce
• Ways to Recover WooCommerce Abandoned Cart Sales
• How to Set Up Delivery Time Slots successful WooCommerce (Step by Step)

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